FAQs

If you can’t find the answer to your question here, call for a free consultation. 

ABOUT F.A.C.T.S

What does F.A.C.T.S stand for?

F.A.C.T.S stands for First in Accurate Confidential Text Services. The name reflects my commitment to accuracy, clarity, and strategic communication.

What are your business hours?

Monday – Thursday: 9 a.m. to 7 p.m.
Friday: 9 a.m. to 5 p.m.
Saturday appointments available as needed.

Do you work with clients in person or remotely?

Remotely via phone, email, and text.

GETTING STARTED AND THE PROCESS

What is your usual turnaround time?

Most projects are completed within 7 to 21 business days.

What if I need my résumé sooner?

Rush services may be available for an additional fee. Contact me directly to confirm availability
and pricing.

Will I receive services right away?

Yes. Services begin immediately upon deposit.

Do I need a résumé to get started?

No, a résumé is not required to begin. If you already have one, it is helpful for context, but we
will gather everything needed during your consultation – even if you are starting from scratch.

Do you use questionnaires?

No, I do not use questionnaires. Instead, I conduct a comprehensive phone interview to ask questions based on your résumé or career background. This allows me to ask follow-up questions and help you prep for an interview.

What happens after I receive the first draft?

You will have time to review the draft and request any revisions. Your feedback is expected to
ensure accuracy.

SERVICES AND SPECIALTIES

Do you specialize in certain industries?

I offer personalized writing services for professionals across a wide range of industries, including business support, agriculture and food, transportation and logistics, finance and insurance, consulting and marketing, IT and cybersecurity, education, healthcare, law enforcement, military, nonprofit, and more!

What if I do not know what type of job I want?

I can help clarify your goals during our consultation and tailor your résumé accordingly.

Do you write military to civilian résumés?

Yes. I specialize in translating military experience into civilian language and keywords.

Do you offer résumé updates for returning clients?

Yes. Returning clients receive résumé updates at a reduced rate.

Additional Services and Policies

Do you offer revisions after delivery?

Yes, if needed to ensure accuracy. One round of revisions is included with every project within the first 30 days. 

Can I purchase services as a gift for someone else?

Yes. Career packages make thoughtful gifts for new graduates, career changers, or job seekers.

PRICING AND PAYMENT

For payment methods, pricing structure, refund policy, and Afterpay details, please visit the
Pricing page.

"Cindy did an outstanding job with my resume. I appreciate the prompt response, and communication throughout the process. I would recommend you to Cindy for all your resume building needs!"

Tammy L.

"Cindy Belk has never steered me wrong. Always on point with trends in the marketplace and can guarantee you an interview with the level of professionalism that she exhibits in the resumes and cover letters if needed. I would recommend Cindy Belk as one of the top performers in reviewing, creating, and displaying authentic resume writing skills. It goes without saying, a job well done."

Tina H.

"Cindy is very professional and has great customer service skills when dealing with her clients. She gives all of her customers 110% during the process of organizing and writing their resumes. On a scale of 1 through 10, she definitely deserves a 10 plus rating."

Todd L.

"I received assistance with my business profile. Cindy had a quick response; she was professional, and profile was outstanding. I would recommend her services."

Jennifer H.

"Cindy was so helpful during this process. I'm amazed and so grateful for her professionalism and expertise. The finished resume exceeded my expectations. Once I started applying for positions within a two-week period, I've received 4 interviews. I got the job. I received a 20k increase!!! Thank you for sharing your gift!"

Tina M.

"This has been a great experience. I left my college resume with her and it was good but she redesign it made it more on point to what I needed. She asked important questions to simplify the answer she needed. I got my resume within a week and I was able to submit for my college internships that I applied for."

Tia L.

"Ms. Belk helped revise my LinkedIn and resume and ever since I have seen a growth in the number of jobs contacting me back and have just found a new full time position all with the help of Ms. Belk. I would recommend her services to anyone. "

Avery S.

"The best resume writing experience I've had in over 15 years! Cindy is professional, keeps you updated and provides continual recommendations to create the best results! I highly recommend F.A.C.T.S Writing for professionals seeking to enhance their professional marketability! "

Darryl B.

"Top-notched service from start to finish, and best of all, I landed an executive-level job! "

Ida H.

"I really enjoyed working with Cindy. Her resume writing service is top notch and you can tell that she really loves what she does. I found her business through a google search. I am so glad that I was able to get her help updating my resume and cover letter. Cindy was always helpful, pleasant and knowledgeable as she walked me through the process. I would highly recommend her services if you are in the job market and would like a refresh of your resume, or a brand new one. Cindy is professional and her prices are fair. "

Regina T.

"Contracted Cindy for LinkedIn profile. Awesome job. Great communicator and listener. To me Service Excellence is how you make people feel about the service you give. Her service was excellent. I have and will be referring her to others. "

Mae C.

"When I reached out to Cindy, I only gave her a few days to create a resume for me. Not only did she deliver on time, but the resume looked great. I look forward to using Cindy’s services again in the near future"

Kandace M.

"Cindy did an outstanding job with my resume. I appreciate the prompt response, and communication throughout the process. I would recommend you to Cindy for all your resume building needs!"

Tammy L.

"Cindy Belk has never steered me wrong. Always on point with trends in the marketplace and can guarantee you an interview with the level of professionalism that she exhibits in the resumes and cover letters if needed. I would recommend Cindy Belk as one of the top performers in reviewing, creating, and displaying authentic resume writing skills. It goes without saying, a job well done."

Tina H.

"Cindy is very professional and has great customer service skills when dealing with her clients. She gives all of her customers 110% during the process of organizing and writing their resumes. On a scale of 1 through 10, she definitely deserves a 10 plus rating."

Todd L.

"I received assistance with my business profile. Cindy had a quick response; she was professional, and profile was outstanding. I would recommend her services."

Jennifer H.

"Cindy was so helpful during this process. I'm amazed and so grateful for her professionalism and expertise. The finished resume exceeded my expectations. Once I started applying for positions within a two-week period, I've received 4 interviews. I got the job. I received a 20k increase!!! Thank you for sharing your gift!"

Tina M.

"This has been a great experience. I left my college resume with her and it was good but she redesign it made it more on point to what I needed. She asked important questions to simplify the answer she needed. I got my resume within a week and I was able to submit for my college internships that I applied for."

Tia L.

"Ms. Belk helped revise my LinkedIn and resume and ever since I have seen a growth in the number of jobs contacting me back and have just found a new full time position all with the help of Ms. Belk. I would recommend her services to anyone. "

Avery S.

"The best resume writing experience I've had in over 15 years! Cindy is professional, keeps you updated and provides continual recommendations to create the best results! I highly recommend F.A.C.T.S Writing for professionals seeking to enhance their professional marketability! "

Darryl B.

"Top-notched service from start to finish, and best of all, I landed an executive-level job! "

Ida H.

"I really enjoyed working with Cindy. Her resume writing service is top notch and you can tell that she really loves what she does. I found her business through a google search. I am so glad that I was able to get her help updating my resume and cover letter. Cindy was always helpful, pleasant and knowledgeable as she walked me through the process. I would highly recommend her services if you are in the job market and would like a refresh of your resume, or a brand new one. Cindy is professional and her prices are fair. "

Regina T.

"Contracted Cindy for LinkedIn profile. Awesome job. Great communicator and listener. To me Service Excellence is how you make people feel about the service you give. Her service was excellent. I have and will be referring her to others. "

Mae C.

"When I reached out to Cindy, I only gave her a few days to create a resume for me. Not only did she deliver on time, but the resume looked great. I look forward to using Cindy’s services again in the near future"

Kandace M.

I’m ready when you are!

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